The Connectivity Challenge at the Restaurant & Takeaway Innovation Expo

 

Waitermate, part of Mobile Pay Systems, a leading provider of POS and ordering solutions for the hospitality sector, was exhibiting at the Restaurant & Takeaway Innovation Expo at ExCeL London. Their stand was designed to showcase the full functionality of their digital ordering and payment systems through live product demos. 

To deliver a seamless visitor experience, Waitermate needed: 

  • fast, stable, and secure internet connection to support multiple live demo stations 
  • simple setup process, with no technical expertise required 
  • Independent connectivity a dedicated connection not shared by other users 

However, the venue’s internet options were extremely expensive and confusing to navigate, with unclear specifications and no guarantee of dedicated bandwidth. Waitermate needed expert support to understand what was required and to ensure a reliable, cost-effective solution was in place before the show opened. 

 

Choosing a Reliable WiFi Solution for Live Demos

Noba provided a Plug + Go event connectivity solution, purpose-built for exhibition stands needing instant, dependable, high-performance internet. 

Key elements of the solution included: 

  • Pre-configured Plug + Go setup for instant deployment on arrival 
  • Dedicated connection to ensure consistent speeds even during peak times 
  • Support for 7 simultaneous demo stations running live POS and ordering software 
  • Expert guidance pre-event to define requirements and ensure the correct bandwidth and setup were in place 
  • Remote support and monitoring throughout the show for total peace of mind 

 

Results: 100% Uptime and Seamless Performance

Thanks to Noba’s Plug + Go solution, Waitermate ran smooth, uninterrupted demos across seven devices throughout the two-day event. The team could focus on engaging potential customers rather than troubleshooting connectivity issues. 

Results: 

  • 100% uptime over the event duration 
  • Seamless connectivity for 7 concurrent demo units 
  • Zero performance interruptions 
  • Stand online and operational within minutes of setup 

 

Client Feedback: “Everything Just Worked”

“Establishing what WiFi we needed for the show was complicated — the internet options available through the venue were extremely expensive and not clearly explained. Noba helped us understand exactly what was required and provided a simple, cost-effective Plug + Go solution that worked perfectly. 

We were able to connect multiple demo units instantly and never once had to think about the WiFi during the show. Everything just worked — exactly what you want at a busy expo!”

Clair Henderson, Chief of Staff, Waitermate (Mobile Pay Systems Limited)

 

Need Fast, Reliable Exhibition WiFi? Talk to Noba

 

Noba provides reliable, high-performance connectivity for events of all sizes, from exhibition stands to multi-day festivals and international conferences. Their Plug + Go solutions make it easy for exhibitors to get online quickly, securely, and confidently — wherever the venue. 

📞 Talk to us about getting your next consumer experience reliably connected.

 

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